Here's The Famous Management Book That Says The Attempt To Fix The Obamacare Website Will Be A Disaster

The opening of the Affordable Care Act exchanges, the insurance marketplaces now open to people in 36 states, has been something of a disaster. Three weeks in, people are still struggling to purchase insurance through the Healthcare.gov website. Today, the President gave a speech on the glitches, following yesterday's announcement by the White House that it plans to try a "tech surge," which will funnel more experts into fixing an incredibly frustrating situation. Throwing more time and money ...